Gcalls Callbox: Click to Call CRM Integration
Gcalls Callbox is a Chrome extension developed by Gcalls that allows users to easily click to call any contact within various CRM and Helpdesk platforms. Designed to simplify the workflow for telesales, sales, and customer service teams, this free extension enhances productivity and improves customer interactions.
With Gcalls Callbox, agents can make calls directly from the CRM or Helpdesk's database page with just one click, eliminating the need to manually dial customer numbers. Incoming call notifications are also displayed, even when working on other interfaces, ensuring no calls are missed. This time-saving feature allows agents to make more calls and boosts overall productivity.
Furthermore, Gcalls Callbox provides valuable information about incoming callers, including their name, latest notes, tickets, and deals. This enables agents to be better prepared for conversations, delivering a professional and personalized service to customers. The extension seamlessly integrates with several CRM and Helpdesk platforms, and if your preferred platform is not currently supported, Gcalls offers assistance to complete your call center solution.
Contact Gcalls at (+or email to empower your favorite CRM tool and provide exceptional customer experiences.
